Exchange 2000 Server 24Seven

You are going to find a number of documents here (PDF and .DOC) format that were originally part of the book, but we had to cut about 100 pages out of the manuscript in order to meet the maximum page count that we could print, so that content ended up here. Much of it has not been edited, so you get to see what my work looks like without the fine touch of the editors and technical editor. Scary, eh? 

Anything with a "-" in front of it is referenced in the book while anything with a "+" in front of it is new information that I have thought of since the book's release.

*Errata: Yes, I know, Exinternals.com is gone!  sniff, sniff....  The Microsoft employee that was maintaining it found that it was just too much additional work and he was not able to keep it up-to-date.  I make frequent references to that site in this book and tragically it is gone.  Refer to the Microsoft Exchange web site for most of the information that was found there.  I'll try to link to other utilities that you can't find on the MS site.

Chapter 1 - Getting Started with Exchange 2000
-  Public Time server information available from the US Naval Observatory
+ Brian Tung's "The Moron's Guide to Kerberos"
+ Removing or Rolling Back a Failed Exchange 2000 Installation
+ Exchange 5.5 Move Server Wizard
 

Chapter 2 - Active Directory for Exchange 2000 Administrators
- Schema Extensions (Attributes and Classes)
- Object Attributes and Samples (used with LDAP / LDIFDE)
+ Sample LDIF file examples
- DSAccess Cache flush utility
+ The hard to find DSADiag utility
- Andy Webb's GETSCHEMAVER.EXE utility
- Exchange 2000 and Active Directory Groups
+ Changing existing Display Names in Active Directory using a Script- Very helpful!
- Using AutoDL from the Exchange 2000 Resource Kit
+ Updated Terminal Services client (Very nice! This is the one that ships with Windows XP.)

Chapter 3 - Exchange 2000 Migration and Upgrades
- NTDSAtrib (a.k.a. NTDSNoMatch utility)
- Removing Exchange 2000 document
+ Exchange 2000 Setup Log Parser (from ExInternals.com)

Chapter 4 - Maintenance and Management
+ Why are PSTs=BAD?
- ExMerge documentation from SP2 (5MB!)
+ ExMerge program from SP2 (copy these files to the \Exchsrvr\Bin directory)
+ MBConn utility for re-connecting mailboxes to AD accounts in bulk (from SP2)
+ Can you edit the System Messages (such as full mailboxes?)  Well, kinda.  The messages are stored in a file called MDBSZ.DLL.  You need a special editor to properly edit the DLL.  Microsoft has recently released such a tool publicly called RLQuikEd.  It is designed for "regionalization" of a program.  It is NOT supported and you should test any thing you do with this tool thoroughly!  Also, service packs overwrite this file!  So, if you still want to download it, here is a link.

Chapter 5 - Status Monitoring and Reporting
- Tim Charron's Blat for Windows link
- Acceptable Use Policy - Still in development and very rough.  Check back!
- Acceptable Use Policies - Samples from the SANS Institute
- More Acceptable Use Policies - E-Policy Institute - This site rocks!

Chapter 6 - Performance Monitoring and Optimization
- MTA Performance Counters
+ Exchange 2000 POP3, IMAP4, SMTP, and OWA Performance Monitor counters
- Tuning SMTP Parameters
- Exchange 2000 Front-end and Back-end Topology whitepaper
- Exchange 2000 Internals: Quick Tuning Guide
+ MS Exchange Server and Outlook: Optimizing Messaging Client Performance
 

Chapter 7 - Backup and Disaster Recovery
+ The new and improved Disaster Recovery for Microsoft Exchange 2000 Server "online book"  You should now use this document  as your primary E2K D/R reference
+ A most excellent E2K D/R KB article written by a former student of mine 313184.KB.EN-US HOW TO: Recover the Information Store on Exchange 2000 in a Single Site
+ 314917.XADM: Understanding and Analyzing -1018, -1019, and -1022 Exchange Database Errors. - Required reading if you want to understand errors with ESE databases!
- Disaster Recovery for Microsoft Exchange 2000 Server whitepaper
- Exchange 2000 Server Database Recovery whitepaper
- Mailbox Recovery for Microsoft Exchange 2000 Server whitepaper
- Compaq's Exchange 2000 Disaster Recovery for Service Providers whitepaper (read the Rapid Online, Phased Recovery section!)
- Exchange 2000 Server Operations Guide (this is the entire guide, not just Chapter 5)
+ Microsoft's Best Practices for Exchange Database Management
- Exchange 5.5 Disaster Recovery Part 1 and Part 2
- Exchange ExMerge documentation
- ESEUtil documentation from E2K SP2

Chapter 8 - Clustering Exchange 2000
+ Exchange 2000 Cluster Hardware Requirements and Recommendations
- In Search of Clusters: The Ongoing Battle in Lowly Parallel Computing by Gregory F. Pfister
+ Article by Jerry Cochran - Clustering Exchange 2000, Park I
+ Article by Jerry Cochran - Clustering with Exchange 2000
+ Article by Jerry Cochran - Migrating to Exchange 2000: A Personal Saga
+ Article by Scott Schnoll - Increase Exchange Availability with Clusters
+ Note by me!  In the manuscript I wish I had come out in stronger support of "Active / Passive" clustering.  Though E2K supports "Active / Active", most credible clustering gurus are now recommending "Active / Passive".

Chapter 9 - Public Folders
- Exchange 2000 NNTP /  Newsgroup Support
 

Chapter 10 - Automating Tasks
- Siegfried Weber's CDO Sites http://www.cdolive.com and http://www.cdolive.net
- Andy Webb's Script Archive
- Mindy Martin's Programming Collaborative Web Applications with Microsoft Exchange 2000 Server book
+ Introduction to the use of Exchange 2000 with Windows Script Host whitepaper from Compaq
+ Managing Exchange with Scripts, Advanced Topics whitepaper from Compaq
+ Siegfried Weber's Public Folder Notification Event Sink
- Charles Opperman's Microsoft Windows 2000 Active Directory Programming book
- Jeffrey Honeyman's Scripting Windows 2000 book
- ExchangeCode's AutoAccept Utility
- PROFGEN documentation
+ Sending a message through Outlook Using a Script

Chapter 11 - Security within the Network
+ New! Microsoft has released the Security Operations Guide for Exchange 2000 Server. This is a great starting point for security information, though they do make some "extreme" recommendations.  This guide includes some scripts and security template files.  Be careful, these WILL tighten down security on your E2K servers!
+ Microsoft Exchange 2000 Internals: Permissions Guide whitepaper
- My Strong Password Manifesto (In development)
+ Brian Tung's "The Moron's Guide to Kerberos"
- Brian Tung's Kerberos: A Network Authentication System

Chapter 12 - Messaging Security
+ PST File Password Cracker
- WhatIs.com Overview of Hashing
- RSA's What is a hash function?
+ RSA's S/MIME Resources
- William Stallings' Cryptography and Network Security: Principals & Practice
- Bruce Schneier's Applied Cryptography

Chapter 13 - Securing Your Exchange Servers
-  Secure Shell information
+ VAPI 2.0 Antivirus products
+ Virus protection suggestions and restricted files
+ ScamBuster's web site on Internet hoaxes and scams
+ SpamCop.net's anti-spam tools and spam reporting tools
+ Open Relay Database Web-based Relay Test
+ TCP/UDP ports used by Exchange 2000
+ Publishing a Windows 2000 Terminal Services Session through ISA Server
- Tom Shinder's ISA Server tutorial sites

Chapter 14 - Connectivity within Your Organization
+ MCT Pam McKickin's SMTP Options notes
+ SMTP Tutorials
- SMTP Session Capture
+ Paul Bowden's Exchange 2000 Message Routing whitepaper (Great paper, but based on the betas)
+ Paul Bowden's Link State presentation
- Dijkstra's algorithm
- Exchange 2000 MTA Events
 

Chapter 15 - Internet Client Connectivity
+ OWA in Exchange 2000 (Article from the Exchange & Outlook Administrator newsletter)
+ OWA 2000 Security and Scalability (Article from the Exchange & Outlook Administrator newsletter)
+ Redirecting Users to Secure Pages
+ Troubleshooting Outlook Web Access in Exchange 2000 whitepaper
- Exchange 2000 Front-end and Back-end Topology whitepaper
+ Microsoft's Exchange 2000 Instant Messaging Setup guide
+ Microsoft's Guide to Registry Keys relating to Messenger Client 4.6 (Deploying Policy Control...)
+ Microsoft's Instant Messaging Service FAQ
+ MSDN's RVP: A Presence and Instant Messaging Protocol
+ Article by Jerry Cochran on Instant Messaging in Your Exchange Server Environment
+ Article by Tony Redmond on Exchange 2000 Server's Instant Messaging
 

Chapter 16 Client Troubleshooting
- RPC Ping documentation
- SMTP DNS Codes
+ COTSE's Web-based NSLookup tool including Mail Servers
+ Network Applications Tutorials (very helpful!)
+ LDAP and X.500 Directory Services information
 

Chapter 17 - Server Troubleshooting
- Using Network Monitor to Troubleshoot
- Exchange 2000 MTA Diagnostics

Appendices
- Appendix A - Registry Settings (PDF file)
- Appendix B - Additional Reading and Resources (PDF file)